Why your listing was hidden or deleted
Our Catalogue Rules help to make Vinted a safe and fair place to buy and sell. So if a listing goes against these rules, we’ll have to hide or remove it.
Hidden listings
We’ll have to hide your listing if:
- The item is not in accordance with our Catalogue Rules
- You haven’t provided the necessary authenticity proof for your item
- You haven’t provided proof that your item isn’t made from real fur
- You haven’t provided proof that your item is lawfully placed in the EEA/UK market, e.g.:
- Packaging labels, indicating importer/authorised representative seated in the EEA/UK.
- A picture of the CE/UKCA mark (this could be followed by a number of the notified body taking part in the product conformity assessment procedure).
- Labels attached to the item or item manuals (must be in English, too).
- The items price, condition, size, or hashtags are inaccurate, unclear, or intentionally misleading. For example:
- The item doesn’t match its listing description
- Multiple (and unrelated) brands are mentioned in a single listing
- The listing was uploaded for the purpose of bidding
- Unrelated or excessive hashtags are used
- The item isn’t available or has already been sold
- The listing description promotes another marketplace
- The listing is in the wrong category
- The listing photos are not good quality
Deleted listings
We have to delete a listing if it goes against our Catalogue Rules or the item is prohibited by any applicable law, rule, or regulation. For example:
- The item is counterfeit
- The pictures are taken from another website, including stock photos
- The item infringes copyright or any other intellectual property (IP) rights
- The item is reproduced without the copyright/IP holder’s consent
- The item requires an age-rating label, but it’s missing
- The item contains an animal product such as fur, reptile skin, shell, or ivory (however, leather, sheared sheep wool, cashmere, and mohair are allowed)
- It’s uploaded for the purpose of reselling (i.e. commercial selling)
- It’s uploaded as a request for the item, not the item itself
- The item is listed more than once and is a duplicate
- It’s a cosmetic product, perfume, cosmetic accessory, or beauty tool that has been opened/used or not in its original sealed packaging (this restriction applies to makeup, cream, lotion, perfumes, hair-care products, brushes, sponges, and any other beauty tools)
- It’s a cosmetic, medicinal, or (electronic) grooming product for an animal
- It’s (handmade) underwear bottoms, bedding, or towels without explicitly shown tags and/or original packaging (this way, they’ll be considered as used)
- It’s a fetish-related item or item promoting sex services
Please note that this list is non-exhaustive and these examples should only be used as a guide. See our Catalogue Rules for more information.
Prohibited items and refunds
Selling identical items
Saw another member breaking the rules?
Good to know
- Well always notify you why we’ve deleted or hidden your listing.
- If we’ve hidden your listing, you can improve and republish it. Items that violate our Catalogue Rules aren’t restored.
- We’ll have no choice but to suspend your account if you repeatedly violate our Catalogue Rules.
We’ll have to block your account if you repeatedly act against our item authenticity policy.