If your payment failed, this error may be caused by a temporary glitch or other reasons depending on your payment method. We’re sorry you experience this issue, below please see how you can fix it.

How to solve the issue

• Try repurchasing the item an hour later. When doing this, don’t close your app/browser and ensure you have a stable internet connection.
• Try using a different payment method.
• Try buying the item on your internet browser instead of the Vinted app (or vice versa).

Still no success?

See further solutions by payment method:

• Credit/Debit Card

• Apple Pay

If the solutions above don’t work, please contact us via the button below. Please attach a screenshot of the error message, or of the screen that you see when you try to pay. We'll then get back to you shortly.