How shipping works

Use the tips to price your item better:

The buyer pays for shipping

The shipping expenses are added to the item’s price and are shown in the total sum of the buyer’s order at the checkout. Shipping rates depend on the parcel’s size and both the buyer’s and the seller’s locations.

When you send the item, you’ll get a prepaid Klutur-generated shipping label. However, with certain shipping options, you may need to pay upfront and be reimbursed later. Please see more details in Who pays for shipping?

The buyer decides how you should ship

When the buyer presses the Buy now button to purchase your item, they will select the shipping provider you should send the item with. Please respect their choice, or your order might get cancelled, and the buyer will be refunded.

Klutur cannot track the parcel if it was sent with a different shipping provider than indicated in the order details.

Managing your shipping options

Sellers can offer different shipping options to their buyers. The shipping options you can select depend on your location — the more options you offer to your buyers, the higher your chances of selling! You can learn more about managing your shipping options.

Note
You can select the shipping options you want to offer to your buyers in your postage settings.

5 days to send the item

You’ll have 5 working days to send a sold item. If you miss this deadline, we’ll have no choice but to cancel the order.

Shipping options

Here are all the shipping options available on Klutur.