Choosing the right parcel size
You’ll have to choose the parcel size when uploading an item. To ensure the right choice:
- Pick one of the given parcel size options
- Tap See sizing and compensation details — it will appear next to your selected option
ImportantBuyers choose the shipping option, so your parcel must fit the weight and dimension requirements for each of the shipping options listed.
Please choose the correct parcel size when uploading because it can’t be changed after a buyer makes a purchase.
A wrong choice might result in extra shipping costs, pickup fees, or even negative feedback from your buyer.
The available options are:
| Parcel size | Usually works for |
|---|---|
| Regular items (up to 2kg) | |
| Small (under 500g) | T-shirts, scarves, belts, mini skirts, pillowcases, small beauty items, video games, dog/cat collars, etc. |
| Medium (under 1kg) | Jeans, dresses, ballet flats, sweaters, handbags, towels, board games, books, dog fetch toys, etc. |
| Large (under 2kg) | Boots, sneakers, light coats, backpacks, heavy knitwear, bundles, pet bowls and feeders, etc. |
| Heavy items* | |
| Items up to 5kg | Roller skates, sledges, vases, dinnerware sets, drinkware sets, tableware (bowls, plates, trays), accessories, video game consoles, etc. |
| Items up to 10kg | Wall mirrors, rugs, carpets, shelves, play furniture, scooters, changing pads & tables, dog/cat beds, dog/cat carriers, etc. |
| Items up to 20kg | Buggies, car seats, kids chairs, mattresses, etc. |
*Please note that items weighing 5–20 kg (from the Kids, Home, Entertainment, and Pet care categories) belong to the heavy category. If an item belongs to the heavy category, you’ll see all relevant shipping options for it.
Custom shipping is available for items too big/heavy to be sent with our integrated shipping options.