The item condition helps members filter the catalogue and find items more easily. For this reason, it’s important to stay as objective as possible when deciding which condition your item falls into.

Here are all the item conditions in more detail:

• New with tags: Just like in the store. The tags are still attached and/or it’s packed in the original packaging. Never used and has no flaws.
• New without tags: Brand new, but the tags or original packaging isn’t there. Never used and has no flaws.
• Very good: Used a few times, but still looks great. It might have a few slight imperfections, which are clearly shown and mentioned in your listing.
• Good: Used frequently and may have signs of wear, which are clearly shown and mentioned in your listing.
• Satisfactory: Used a lot and has defects, which are clearly shown and mentioned in your listing.

For example:

Buyers might cancel the order and return the item if its condition is significantly worse than the listing suggested. Thus, it’s always safer to choose a poorer condition if you’re in doubt.

We may hide a listing if we see that a wrong condition is chosen too.

Listing items with flaws:

• Upload a photo where the flaw is clearly visible. If there are several flaws, upload a photo for each of them.
• Select Flaws and mark the relevant imperfections. You should also describe them in more detail in the item’s description.

Examples of flaws worth mentioning: scuffs or marks, stains, holes or tears, missing parts, broken zips, odours, alterations, stretching or shrinkage, fading or discolouration.

Good to know:

• Find out more about what you can sell on Klutur.